Privacy Policy

Privacy Policy

Last updated: 16.12.2025

This Privacy Policy describes how we collect, use, and protect your personal data when you visit or make a purchase from our WooCommerce-powered website (the “Site”), which sells kendamas and related accessories.

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1. Who We Are

This website is operated by [Your Company / Store Name] (“we”, “us”, or “our”).

• Website: [yourwebsite.com]
• Email: [contact@email.com]
• Address: [Business address, if applicable]

We are the data controller responsible for your personal data under applicable data protection laws.

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2. What Personal Data We Collect

When you use our Site, we may collect the following types of personal data:

a) Information you provide to us

• Name and surname
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party payment providers)
• Account information (if you create an account)
• Any messages sent through contact forms or email

b) Information collected automatically

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on the Site
• Cookies and similar tracking technologies

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3. How We Use Your Personal Data

We use your personal data to:

• Process and deliver your orders
• Manage payments, refunds, and invoices
• Communicate with you regarding orders or support requests
• Create and manage user accounts
• Improve our website, products, and services
• Prevent fraud and ensure site security
• Comply with legal and tax obligations

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4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Performance of a contract (e.g., processing your order)
• Legal obligations (e.g., accounting and tax laws)
• Legitimate interests (e.g., fraud prevention, website improvement)
• Your consent (e.g., marketing emails, cookies)

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5. Payments

Payments on our Site are processed securely by third-party payment providers (such as payment gateways integrated with WooCommerce). We do not store or have access to your full card details.

These providers process your data in accordance with their own privacy policies and applicable security standards (such as PCI-DSS).

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6. Cookies

Our Site uses cookies to:

• Enable essential site functionality (cart, checkout)
• Remember user preferences
• Analyze traffic and usage
• Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

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7. Sharing Your Personal Data

We may share your personal data with trusted third parties only when necessary, including:

• Payment processors
• Shipping and courier companies
• Hosting and IT service providers
• Accounting or legal authorities, when required by law

We do not sell or rent your personal data to third parties.

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8. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting obligations

When data is no longer required, it is securely deleted or anonymized.

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9. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a data protection authority

To exercise your rights, please contact us at [contact@email.com].

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10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

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13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: [contact@email.com]

Address: [Business address]